General
Terms & Conditions

Order Lead Times

Please note that orders must be placed well in advance, as all pralinés are made fresh by hand. Please contact us early to discuss the exact delivery date.

Allergens & Dietary Requirements

Our pralinés contain gluten, lactose and animal products. We currently do not offer gluten-free, lactose-free or vegan products. If you have questions about ingredients or allergens, please contact us before placing your order.

Delivery

Pralinés are shipped throughout Switzerland by post. Pâtisserie (baked goods) can only be delivered within the Zürich area or collected directly from us. Delivery costs are CHF 1.– per kilometre (return journey).

Cookies

This website uses cookies to personalise your online experience. By continuing to access L'Osanna, you consent to the use of cookies.

A cookie is a text file placed on your hard drive by a web server. Cookies cannot run programs or deliver viruses to your computer. They contain a unique identifier and can only be read by the web server of the domain that stored the cookie on your device.

We use cookies for various purposes, including analytics and personalised marketing communications. You may decline optional cookies. However, technically necessary cookies must always remain active.

Licence

Unless otherwise stated, L'Osanna, prop. Osanna Lechner, and/or its licensors own the intellectual property rights for all material on this website. All rights are reserved.

The following is prohibited:

User Comments

User comments are not reviewed prior to publication and reflect solely the personal opinion of the respective author. L'Osanna accepts no liability for user comments or any resulting claims for damages.

L'Osanna reserves the right to review and remove any comments that are deemed inappropriate or in violation of these Terms & Conditions.

Linking to Our Content

The following organisations may link to our website without prior written consent:

Links must be accurate and non-misleading, and must not imply any false endorsement or affiliation. For link requests, please contact us by email.

Liability for Content

We accept no responsibility for content appearing on your website. No links may appear on any website whose content could be considered defamatory, obscene or criminal, or which infringes the rights of any third party.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website. As long as the website and its services are provided free of charge, we accept no liability for losses or damages of any kind.